As part of its efforts to educate and empower telecom subscribers, the Nigerian Communications Commission (NCC) has launched a nationwide television commercial to further equip subscribers against unsolicited text messages.
The commission had, on March 15, 2017, launched a major campaign of awareness to enlighten subscribers about issues and solutions available to them that will enable them enjoy their services.
Among these solutions is the Do-Not-Disturb Code which enables subscribers who do not want to receive unsolicited text messages to simply text STOP to 2442 in any of the networks.
Subscribers who want particular types of messages have opportunity to choose a particular message type by texting HELP to 2442, to avail themselves of the different options to choose.
The television commercial, which features popular comedian Helen Paul and Kanywood’s most popular actor, Ali Nuhu, will break in the broadcast media on Monday, March 26, 2018.
It will feature in major national television networks and local television stations in all the states of the federation.
Also featured in the television commercial is the 622 complaints platform, a toll free number operated by the NCC, where consumers whose complaints are not resolved by the service providers, can report to the commission for immediate resolution.
