The Nigeria Immigration Service (NIS) has upgraded its passport tracking system to include a new feature that alerts applicants when their passports are ready for collection.
The update, tagged “passport produced”, is designed to provide clearer information on passports that are either ready for physical pickup or awaiting courier delivery. According to the Service, the addition will improve efficiency and help applicants stay informed about processing timelines.
In a statement posted on its official X account on Thursday, NIS explained: “The new addition, tagged PRODUCED (PASSPORT PRODUCED, READY FOR COLLECTION), informs applicants when their passports are ready for collection. This update enhances the existing tracking system and helps applicants stay informed about timelines for passports produced and awaiting collection or delivery.”
The move comes amid public complaints about delays in passport processing. Journalist Fisayo Soyombo recently shared his experience of waiting several months for a renewal despite paying ₦109,700 through the NIS portal in July 2025. He reported that his application remained stuck at “pending production.”
Responding, NIS clarified that Soyombo’s passport had already been produced and was ready for delivery, noting that delays can sometimes result from incomplete applications, security checks, or technical issues.
The Service highlighted that over 1.3 million passports were produced in 2025, and Nigeria’s passport ranking has improved on the Henley Passport Index.
The update is part of NIS’s broader effort to modernise operations and align with global best practices, ensuring applicants experience greater transparency and reduced uncertainty in passport processing.
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