Heritage Bank plc, Nigeria’s most innovative banking service provider has upgraded its HB ‘Padie’ mobile application to HB ‘Padie’ 2.0, which comes with new improved features for convenient, quick, secure and affordable way for seamless 24/7 banking transaction.
The HB ‘Padie’ 2.0 app has been redesigned and relaunched with new improved multi-functional feature and game-changing innovation that leverages customers to ease accessibility to funds and improve the standard of living. This is poised to enable customers’ card management in connecting all bank accounts with their Debit Card details or account holder information.
The banking app which is squarely targeted at customers across board and embedded with improved security and self-service features allow the customers to open accounts from comfort of their zones.
HB ‘Padie’ 2.0 combines digital transactions and community lifestyle payments that empower customers with the power to build their world and perform digital transactions how they want.
The platform possesses other numerous benefits, as one of these is an enabler for foreign exchange transfer with speed and convenience you need all in one.
The platform enables customers and small business account holders key into electronic payment system easily, efficient collections, bills payment, mobile virtual top-up, funds transfer, balance enquiry and many more.
Other added features include frequent transaction; dashboard flexibility and personalization, which involve profile management-the HB ‘Padie’ 2.0 can be customized by the user by adding any profile picture of choice, whilst the customers can retain and delete beneficiaries without having to repeatedly enter the recipients’ account details.
The HB ‘Padie’ 2.0 platform also allows customers to monitor their spending patterns, as it shows the inflow and outflow of funds on their account.
To further improve banking experience and make access of funds easier, Heritage Bank launched its USSD code *745#.
According to the bank, it does not require a smartphone or data and would induce an improved banking experience.
The bank said to register for the service, customers should dial, *745# account number* last 6 digits on the customer’s debit card# and follow the voice prompt.”
To ensure seamless banking transactions, the bank explained that customers are constantly communicated to, to also adopt its available 24/7 alternate electronic channel.
“We have encouraged our customers to adopt the self-service platforms like *745*0# for balance enquiry, Funds Transfer (Within Heritage Bank): *745*1*Amount*Account Number#, self-airtime recharge: *745*Amount#, third party airtime recharge: *745*Amount*Mobile Number# and change pin: *745*00#.”
Managing Director/Chief Executive, Heritage Bank Limited, Mr. Ifie Sekibo has advised Small and Medium Enterprises (SMEs) to reinvent themselves in order to remain competitive and overcome the challenges of the COVID-19 pandemic.
Speaking on “Converting ideas into reality with focus on SME’s”, Sekibo also stressed the need for SMEs to continually embrace partnership and function as an integral part of a value chain.
He said: “For SMEs to strive, they must continually re-invent themselves, one big plus for SMEs is that they are quite small, and they can easily change. Cooperation is key at this very time. I advocate always, competition is good but complementing each other is better, it comes with value chain principle.
“When you plan yourself in a value chain, you gain more because the big dinosaurs need the small SMEs to survive. The economy of Nigeria needs the SME to survive. I recommend that partnerships are developed in the space of SMEs, one-man business find it difficult to survive in an economy that is changing on daily basis or even hourly. If you want to remain viable, your dreams being viable, partnerships are good way to go.”
Sekibo also counselled SMEs on the need to adapt to the realities of a new world occasioned by the COVID-19 pandemic, especially the increased adoption of electronic channels (E-Channels) for productivity and product marketing.
He said: “The truth is that even after this pandemic, we can never return to the normal way because this is the new normal and in our desperation to find solution, mistakes abound, failures will set in and most of us will hide from our failures other than face it.
“We will blame everybody for it and some of us will throw in the towel. My advice to SMEs at this critical time is that since this is a failure not caused by you or anybody, you should accept the failure. Let us begin to make amends.
We are having a conference today and it is on E-Channel, can we begin to sell our products by E-Channel, can we begin to sell our ideas on E-Channel, can we begin to work at home and still be as productive and disciplined as we should.
Those are the new normal. So, if we know the new normal, then we should courageously face it and go on.”